Frequently asked questions

Questions and answers

How do you charge for junk removal services?

We charge for junk removal services based on the volume of the items being removed. Our pricing is determined by the amount of space your items occupy in our truck. This ensures that you only pay for the actual junk being removed, rather than a flat fee. If you aren't sure how much space your item will take up, feel free to give MidSouth Removal a call at 901-422-5757.

How do you determine the pricing for junk removal?

We'll assign a field manager to come out and do an on-site assessment. Our field managers are professionals when it comes to quoting your removal needs. This is why we offer free on-site quotes. When our field manager arrives, you show them everything you want hauled away, and they will present you with a quote. If you are okay with that quote, we'll send out our field team on the same day, or depending on your availability. If not, no worries. The quote is free, no obligation.

Can you determine the price based on pictures?

Yes, we can usually provide an estimate if the pictures are clear enough. However, if we discover additional items not shown in the photos once we arrive on-site, we may need to adjust the final price after seeing everything in person.

What payment methods do you accept?

We accept various payment methods for your convenience. You can pay for our services using cash, major credit/debit cards (card payments carry an additional processing fee), and checks.

Where do you take the items after removal?

We are committed to responsible and eco-friendly disposal practices. We prioritize recycling and donating items whenever possible. Any items that cannot be recycled or donated are taken to licensed and approved disposal facilities in compliance with local regulations and environmental standards.

Are you insured?

Yes, we are fully insured. We understand the importance of protecting our clients and their property. Our insurance coverage includes general liability insurance, which safeguards against any unforeseen accidents or damages that may occur during the junk removal process.

Do you offer same-day service?

Yes, depending on our schedule and availability, we do offer same-day junk removal service. Please contact our customer support team to check for availability and to schedule your same-day service. We strive to accommodate your needs and provide prompt assistance.

What types of items do you remove?

We remove a wide range of items, including furniture, appliances, electronics, construction debris, yard waste, mattresses, carpeting, and more. Whether it's residential, commercial, or construction-related junk, we are equipped to handle various types of items. If you have specific items you're unsure about, feel free to contact us for clarification.

Do I need to be present during the junk removal process?

It is preferred but not mandatory for you to be present during the junk removal process. However, if you cannot be present, we can make arrangements for accessing the items and ensuring the safety of your property. Our team will communicate with you to make the process as convenient as possible.

Do you offer clean-up services after junk removal?

Yes, we strive to leave your space clean and tidy after removing the junk. Our team will sweep or clean up the area where the items were located, ensuring that there is no debris or mess left behind. We aim to provide a comprehensive service that takes care of the entire removal process.

There is also a short list of things we don't pickup — mostly hazardous material we are not licensed to carry.

Anything else, call us on 901-422-5757.